Privacy Policy
We are committed to safeguarding your personal information and maintaining transparency in how we collect, use, and protect your data. For more details or inquiries, please contact us.
- At Car2Go.rent, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [car2go.rent] (the “Site”) or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
- Information We Collect: We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our services.
- Payment Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
- Use of Your Information: Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Facilitate bookings and reservations.
- Provide customer support.
- Send administrative information, such as updates, security alerts, and support messages.
- Respond to your inquiries and requests.
- Improve our website and services.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Comply with legal and regulatory requirements.
- Disclosure of Your Information: We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
- Security of Your Information.: We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
- Policy for Children: We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
- Your Privacy Rights: If you are a resident of certain jurisdictions, such as the European Economic Area (EEA), you have additional rights regarding your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR). These rights may include:
- The right to access the personal data we hold about you.
- The right to have your personal data corrected or erased.
- The right to restrict or object to our processing of your personal data.
- The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- The right to withdraw any consent you have provided to our processing of your personal data.
- To exercise these rights, please contact us using the contact information provided below.
- Changes to This Privacy Policy: We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the “Last Updated” date at the top of this policy.
- Contact Us: If you have questions or comments about this Privacy Policy, please contact us here.